IT Monitoring for Small & Medium-Sized Enterprises, Businesses and Organisations

As part of our IT Services offering, DEITG provides an IT Monitoring Service to SMEs across Ireland through our offices in Cork, Dublin & Sligo.

What is IT Monitoring

IT Monitoring involves real-time observation of critical servers, computers, applications and devices. Our IT Monitoring Service is based on ITIL, the industry standard for IT Service delivery.


Why IT Monitoring is Important

IT Monitoring is a core service of IT Management policy. Real-time monitoring highlights potential problems as they occur, possible bottlenecks are identified early and network interruptions are instantly reported.

Benefits to Your Business

  • Real-time monitoring of critical business operations
  • Instant detection of problems leading to faster resolutions
  • Protection against network downtime, server failure and business interruption
  • Consistent and predictable performance
  • Multi-layered security standard

How it Works

DEITG will carry out a full review of your company’s IT Systems & Applications. Critical & High impact systems will be earmarked for monitoring. Working with the business stakeholders or internal IT, DEITG will create a monitoring strategy, design a monitoring plan, implement the changes required, support the maintenance and assist in the improvement and automation of the service over time.

Our IT Monitoring Plan includes

  • Operating System Patching for Windows Server, Window 7/8/10, Apple Macs, Azure Servers, Cloud Platforms
  • Monitoring of Antivirus & Anti-Malware detections and definitions
  • Application Updates – Java, Adobe, Web Browsers
  • Resolution of Server Outages – Reboots & Shut Downs
  • Resolution of UPS Power Failures & Battery Errors
  • Server & Application System Logs
  • Firewall Intrusions, VPN Connection
  • Backup Successes & Failures

Contact Us

For a consultation and audit queries related to your business’s IT Monitoring setup please fill out the feedback form to the right or call our regional offices.

Service Locations Contact
IT Monitoring in Munster Cork, Clare, Kerry, Limerick, Tipperary and Waterford Phone 021 242 9417 (Cork Office) or email
IT Monitoring in Leinster Carlow, Dublin, Kildare, Kilkenny, Laois, Longford, Louth, Meath, Offaly, Westmeath, Wexford and Wicklow Phone 01 685 3579 (Dublin Office) or email
IT Monitoring in Connacht and Northern Ireland Galway, Mayo, Sligo, Roscommon, Donegal, Leitrim, Antrim, Armagh, Down, Fermanagh, Londonderry and Tyrone Phone 071 930 0180 (Sligo Office) or email

Other Services

The IT Monitoring Solution can be purchased as part of our Managed Services Offering & Service Level Agreement.

Other Services in our Managed Service & SLA Suite include: