IT Support

Proactive IT Support decreases downtime and limits negative operational impact for information systems, employees and management. Systematised escalation and resolution of problems enable your business to resume normal operations as quickly as possible.

Our IT Support reduces risk & limits incidents by proactively tackling issues as they arise.

Downtime & Interruption of your People & Processes

Productive People
Predictable Performance
Optimisation & Efficiency
Faster Onboarding/Offboarding for People/Devices
Service Requests

DEITG will carry out a full review of your company’s IT Support structure. Working with the business stakeholders/internal IT, DEITG will create an IT support strategy, design the support plan, implement the changes required, support the maintenance and assist in the improvement of the service over time.

Remote, Email & Ticketing and Telephone Support

9.5 Hours of Cover Monday to Friday 7am to 5.30pm

Services Include:
Service & Help Desk – Remote, Telephone & Onsite Engineers.

Technology Includes:
Users, Devices, Applications, DATA & Networks

Vendors Include:
Microsoft Office 365, Microsoft Azure, Microsoft Teams, Microsoft SharePoint, DELL, Fujitsu, HP